JRNY, a recent alumnus of our 2018 Kiwi Fintech Accelerator, creates virtual insurance assistants and digital brokers, for both B2C and B2B solutions, to help insurance companies and brokers convert more leads and improve their bottom line.

We caught up with CEO Michael Lovegrove to see what they’ve been up to since leaving the accelerator.

What has your journey been like to get to where you are now?

A bloody rollercoaster, but wouldn’t change it for the world. We’ve been punched in the face multiple times, but every time we get back up and become a better company.


You went through our Kiwi Fintech Accelerator programme in 2018, how did that experience help you? What advice would you give to prospective participants?

There were two really valuable parts to the programme:

  1. Learning to sell a proposition
  2. Connecting with the right people

Selling is key to any business success. It doesn’t matter how good the product is, if you cannot sell it, you will lose.

People make a company. The Kiwi FinTech Accelerator connected us with the right people from a team, advisor and investment perspective.

My advice is to use your time and resources wisely. There is no playbook, and no one has the right answer. Make sure you validate your idea – spend a decent amount of time doing this – and then execute.

JRNY recently placed second in Money 20/20 StartUP Academy Pitch. Tell us more about this experience – what does this mean for JRNY?

It means we have a global proposition with international validation. It means we’re going, global baby!


What’s the most inspiring thing about being a part of JRNY?

Working with kick-ass people every single day.


Can you share a book, podcast or video that has inspired you recently?

The Hard Thing about Hard Things. It will prepare you for the punches to the face that will inevitably happen. Any founder should read this. Period.


What’s next? What’s the vision for JRNY the next month, year, 10 years?

Next month: You’ll see 😉

Next year: Going global

10 years: Acquire Google

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Kiwi FinTech
Improving customer experiences for the insurance industry